Emergency Medical Service

Learn more about Jefferson County's Emergency Medical Service, including ambulance and paramedic services, disaster planning, emergency readiness, and emergency care for large events.


Jefferson County EMS provides ambulance and paramedic service to all residents in the county 24 hours a day. There are 10 ambulances, with seven of them manned at any given time. The department includes 41 full-time paramedics and three office workers. There are four stations—New Market, Dandridge, White Pine and Chestnut Hill. The department responds to all emergencies, and also transports senior citizens and convalescents to the doctor or hospital.

The department oversees the county’s disaster planning and homeland security emergency readiness. A bike patrol is available to offer emergency care during large events and festivals.

The department trains volunteers in CPR and emergency medical care. If you are interested in taking First Aid classes contact Jeff Holt at (865) 674-7518.

To contact Jefferson County EMS about other matters call (865) 471-9001. Offices hours are Monday through Friday from 8 a.m. until 4 p.m.

Director Brad Phillips

Mailing Address:
581 West Old AJ Hwy.
New Market, TN 37820

Shipping Address:
581 West Old AJ Hwy.
Jefferson City, TN 37760